TERMS OF SERVICE

Last Updated: May, 2026

Welcome to Gems & Shine ("Company," "we," "our," or "us"). By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms of Service ("Terms").

Please read these Terms carefully before using our website.

1. General Conditions

By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.

2. Products and Services

Gems & Shine offers creative craft products, including but not limited to gem painting kits, accessories, tools, and related merchandise.

We make every effort to display product colors, images, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect product colors.

All products are subject to availability. We reserve the right to discontinue products or modify product offerings at any time without notice.

3. Pricing and Payments

All prices displayed on the website are listed in the currency selected on the website and are subject to change without notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions and to cancel orders resulting from such errors.

Payment must be received before orders are processed and shipped.

4. Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

In the event we cancel an order after payment has been received, a full refund will be issued to the original payment method.

You agree to provide current, complete, and accurate billing and shipping information for all purchases.

5. Shipping and Delivery

Estimated shipping times are provided for convenience only and are not guaranteed.

Delivery dates may vary due to factors outside of our control, including carrier delays, customs processing, weather conditions, or other unforeseen circumstances.

Gems & Shine is not responsible for delays caused by shipping carriers or customs authorities.

6. Returns and Refunds

Please refer to our Return Policy for complete information regarding returns, exchanges, and refunds.

Items must be returned in unused condition and in original packaging unless otherwise specified in our Return Policy.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, images, logos, product designs, videos, website design, and branding elements, is the property of Gems & Shine and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

8. User Content

If you submit reviews, photos, comments, testimonials, or other content, you grant Gems & Shine a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing and promotional purposes.

You represent that any content you submit does not violate the rights of any third party.

9. Limitation of Liability

To the fullest extent permitted by law, Gems & Shine shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

Our products are intended for creative and recreational use only.

While we strive to provide accurate information, we make no warranties regarding uninterrupted access to the website or that the website will be free of errors, viruses, or other harmful components.

11. SMS Marketing Terms

By subscribing to Gems & Shine SMS communications, you agree to receive recurring automated promotional and personalized marketing text messages, including cart reminders and promotional offers, at the mobile number provided.

Consent to receive marketing messages is not a condition of purchase.

Message and data rates may apply.

Message frequency may vary.

You may opt out at any time by replying:

STOP
END
CANCEL
UNSUBSCRIBE
QUIT

After opting out, you may receive a confirmation message indicating that your request has been processed.

We reserve the right to modify message frequency, short codes, or sending numbers at any time.

12. Cookies and Tracking Technologies

We use cookies, analytics tools, advertising pixels, and similar technologies to improve user experience, analyze website performance, and deliver relevant marketing communications.

Third-party services such as Meta (Facebook), Google, TikTok, Klaviyo, Shopify, and other marketing platforms may collect information about your interactions with our website.

You may disable cookies through your browser settings; however, some website functionality may be affected.

For additional details, please review our Privacy Policy.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

Your use of third-party services is at your own risk and subject to their respective terms and conditions.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Gems & Shine operates, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.

Changes will become effective immediately upon posting on this website.

Your continued use of the website constitutes acceptance of any updated Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: hello@gemsandshine.com

Business Address: [To Be Added]

Phone Number: [To Be Added]