SHIPPING POLICY

Last Updated: May, 2026

Thank you for shopping with Gems & Shine.

Order Processing

Orders are typically processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days
• Canada: 7–14 business days
• United Kingdom: 5–12 business days
• Europe: 7–14 business days
• Australia & New Zealand: 7–15 business days
• Other International Destinations: 7–21 business days

Delivery times are estimates and may vary.

Tracking

Once your order ships, you will receive a tracking number via email.

Customs and Duties

International orders may be subject to customs fees, duties, or taxes imposed by the destination country.

These charges are the responsibility of the customer.

Delays

Gems & Shine is not responsible for delays caused by:

• Customs processing
• Shipping carriers
• Weather conditions
• Natural disasters
• Other circumstances beyond our control

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may incur additional shipping charges.